Terms and Conditions
You should print a copy of these terms and conditions for future reference.
- Stampuno is Stampuno Limited of registered office address: First Floor, Radius House, 51 Clarendon Road, Watford, Hertfordshire, England, United Kingdom, WD17 1HP. Company number 09887309.
- "Member" as defined in clause.
In these Terms and Conditions:
Stampuno Limited is referred to as "Stampuno", "we" or "us".
Merchants are referred to as "Partner", "Partners", "merchant", "merchants", "business", "businesses", "you" or "your".
Customers who claim tokens and rewards from the partners by using the Service are referred to as "member", "members", "customer", "customers", "user" or "users".
The services we provide are referred to as the "Service".
"tokens", "stamps" or "points" mean the tokens awarded by partners to members.
"Our Cloud Servers" are referred to the group of infrastructure computers we use to process our transactions, and they are located in the United Kingdom.
"Website" is https://stamp.uno and includes any subdomain under stamp.uno.
Business days do not include public UK holidays and weekends.
Stampuno cards are loyalty cards offered to our members to let them earn points and redeeming rewards with every qualifying purchase from our Partners. The options available are either plastic or e-cards.
These Terms and Conditions apply to your use of the Service operated by Stampuno. Stampuno is a platform which allows its Members to participate for free in the loyalty programmes of its Partners, collecting tokens and claiming rewards. By accessing Stampuno services as registered members, you will be able to view the rewards issued to you when you make a qualifying transaction and to redeem your rewards according to the loyalty schemes that are autonomously setup and managed by our Partners.
To access our services and become a "Member" of Stampuno you need to pick up a Stampuno card from one of our Partners or download our phone app and then activate your account at https://stamp.uno. When you activate, you must choose an account name with valid email address and set a password. Alternatively, you may connect to the Service and create an Account on the Service using authorisations via a third-party service (e.g. via your Facebook or Google login), and you give us permission to access and use your information from that third-party service and to store your log-in token for that service.
When you register, you must provide us with accurate and complete information and update the information when it changes. You are responsible for maintaining the confidentiality of your user account login name and password.
Stampuno card and account are not transferable, and can only be used by the person that has activated the card.
Stampuno card must be activated in order to claim the rewards. As Stampuno Members you are not permitted to activate more than one Stampuno Card.
If an inactivated Stampuno plastic card is stolen or lost, the unused stamps cannot be redeemed as we do not have a record of them. If a registered Stampuno plastic card is stolen or lost, you can only redeem your stamps using the mobile phone app. We will not issue a replacement for a lost or stolen plastic card.
To earn tokens, you must show your Stampuno card (plastic card or e-card on the phone App) at or before the time you make a qualifying purchase. The card will be scanned to allocate stamps/points into your account. Tokens cannot be added after you have made payment and cannot be awarded retrospectively. Tokens cannot be traded, sold or exchanged for cash. Tokens cannot be redeemed by anyone other than the account holder.
Tokens will expire if your Stampuno card is not used at least once every 12 months from the date tokens are last earned.
If you don't follow these rules, we have the right to disable your account and withdraw your membership.
We may cease, at any time our business partnership with some of the affiliated shops on reasonable notice with no liability to us.
We may from time to time offer you bonus stamps, special offers, vouchers or coupons to you. Specific promotions are subject to availability and any specific terms and conditions applying.
6. Stampuno Intellectual Property Rights
We licence but do not sell you Stampuno software. We remain the sole owner of it.
All the intellectual property rights in or related to:
- Stampuno tablet applications
- Stampuno mobile applications
- Stampuno computer applications
- Stampuno Websites
- Domain names
- Stampuno marketing material
- Stampuno services
- All trade names, trade marks and logos of Stampuno card
- All data collected by Stampuno's servers
Considered individually or all together, shall at all times, remain solely under the ownership of Stampuno Limited. Stampuno reserves the right to amend the intellectual property rights at any given time without any prior notice.
For the duration of your subscription, Stampuno is free to use your logo, and business name provided such use is solely in connection with the marketing, demonstration and advertisement of our Service.
You agree not to decode, decompile, disassemble, recreate, render, reverse engineer or explore any of the Stampuno system, including other intellectual property rights. You agree not to use the Stampuno Service for any other purpose other than for the purpose it is supplied to you by Stampuno.
8. Warranties and Liability
Except as expressly stated in these Terms, Stampuno does not give any representation, warranties or undertakings in relation to its Services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law.
Conditions of the loyalty programs are provided and autonomously managed by Stampuno Partners. Partners can vary their offer and ultimately has the final right of refusal on the provision of the specified rewards.
Stampuno services may from time to time encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors. Stampuno shall not be responsible to the Members or any other party for any such interruptions, errors, mistakes, omissions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or problems or an outright discontinuance of the Service.
Stampuno Limited makes no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with the Partners website, or any transactions completed by the Members directly with Stampuno Partners or their acts or omissions.
All Stampuno Partners operate independently of Stampuno.
For the collection and the redemption of the stamps, the member entered into a contract directly with the affiliated shops. The subscription of any Loyalty programs available on our platform is between you, as Stampuno Member and Stampuno Partners, our affiliated shops, and not with Stampuno, which only gives an online platform through which Service the retailers can provide and update their loyalty programs. Therefore, Stampuno is not responsible if a Partner fails to comply with its loyalty scheme. We do not have any authority or influence in resolving any dispute you may have with any Partner and you agree not to involve us in any such dispute.
Stampuno neither excludes nor limits its liability for death or personal injury caused by its own negligence or any other liability the exclusion or limitation of which is expressly prohibited by law.
The relevant Partner alone is responsible for any offers and promotions it advertises or runs. The Partner alone is also responsible for the relevant promotional terms and conditions that apply and making sure you are aware of them. Partners may choose to discontinue issuing or accepting Stampuno loyalty cards at any time and any tokens collected on the Stampuno card will be lost if it was not activated at that time.
9. Termination of Service
If you no longer wish to use Stampuno, you can delete your free account at any time. All provisions of this Agreement survive the termination of the account.
Cancellation is permanent and you will lose all the tokens accumulated that have not been redeemed at the time of cancellation. Therefore, before closing your account, please make sure that there are no rewards to be claimed.
Stampuno may at any time modify these Terms and Conditions. Any modifications will become effective upon the posting of the modified Terms and Conditions on the Website. We will notify you by email to the email address that we hold for you.
11. Termination by Stampuno
Stampuno reserves the right to terminate the Service and/or your use of the Service at its discretion without notice.
If we fail to enforce any of our rights, that does not result in a waiver of that right. If any provision of these terms is found to be unenforceable, all other provisions shall remain unaffected.
14. Data Protection
Stampuno is registered as a data controller under the Data Protection Act 1998 with the Information Commissioner's Office (ICO Registration Reference: ZA294321) in respect of any personal data provided directly to Stampuno by customers. You hereby agree to provide details of your email address which is required in order for us to provide the Service. The information provided by you will be stored on our secure cloud platform. Stampuno may also contact you by telephone, email or other electronic messaging service with the offer of goods and services which Stampuno considers may be of interest to you. By providing Stampuno with your email address, you consent to being contacted by these methods for these purposes. If you do not wish to receive this information, please contact Stampuno at.
Stampuno may share your email address with our chosen third parties, including electronic point of sale companies integrated with our system, for the purposes of providing you with the Service. For the avoidance of doubt, Stampuno will not be responsible for any personal data which you pass directly to me.
15. Force Majeure
Stampuno shall not be liable for any failure or delay in performance of its usual services or business activity which is caused by any event beyond the reasonable control of Stampuno, including, without limitation, any emergency, natural calamity or situation ("Force Majeure Event"). Any delay or failure in the performance by either Party under these Terms of Conditions shall be excused if and to the extent caused by the occurrence of a Force Majeure Event.
16. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.